Shipping and Return Policy
Purrblissful (“we” or “us”) understands the importance of clear and transparent information regarding shipping and returns. Here’s what you can expect when purchasing a jewellery from us.
Shipping
Shipping Costs: Shipping costs for your jewellery will be calculated at checkout and depends on the cart size, your delivery location, and your preferred delivery method. We offer various shipping options to best suit your needs.
Delivery Timeframes: Delivery timeframes will vary depending on your location and the chosen shipping method. We typically aim for delivery within [estimated timeframe, e.g., 5-10 business days] after order confirmation. You will receive a tracking number once your jewellery items is shipped, allowing you to monitor its progress.
Delivery Process: Upon arrival, your jewellery items will be delivered to the designated location on your property. It’s important to ensure the delivery path is clear.
Returns
30-Day Return Policy: We offer a 30-day return policy for new, unused jewellery . If you are not satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund, minus any applicable shipping costs. Used jewellery items are not eligible for return.
Return Process:
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Request a Return Authorization (RA): To initiate a return, please contact us at contact@purrblissful.com or call us at +1 (307) 230-0326 within 30 days of delivery. We will provide you with an RA number for reference.
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Prepare the Jewellery items: Package the jewellery items securely in its original packaging, if possible. Ensure it’s properly secured for transport to avoid damage.
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Return Shipping: Ship the Jewellery items to the following address, referencing your RA number on the package:
Purrblissful LLC
Returns Department 30 N Gould St Ste R, Sheridan, WY 82801
We recommend insuring the shipment for its full value and obtaining a tracking number for your records.
Refunds
Once we receive your returned items and verify its condition is new and unused, we will issue a full refund to your original payment method, minus any applicable shipping costs. Please allow up to 10 business days for your refund to be processed.
Exceptions
The following items are not eligible for return:
- Used Items
- Custom-ordered Items
Customer Service
If you have any questions about our shipping or return policies, please don’t hesitate to contact us:
Email: contact@purrblissful.com
Phone: +1 (307) 230-0326
We are committed to providing excellent customer service and a smooth experience throughout the shipping and return process.